In 2025, I successfully handled a property transaction valued at RM5.5 million and above, which required careful coordination between all parties involved. The deal involved: • negotiations between buyer and seller • coordination with bankers and lawyers • managing expectations on both sides Through consistent communication and negotiation, the transaction was completed smoothly. This experience strengthened my confidence in handling higher-value and more demanding property transactions.
Shelby Ho Yi Cheng | Kota Kinabalu Property Agent (Residential & Commercial Specialist)
Shelby Ho Yi Cheng is a Kota Kinabalu property agent with 4 years of real estate experience, specialising in residential properties and commercial properties in Kota Kinabalu, Sabah. A Registered Real Estate Negotiator (REN62555) with The Roof Realty Sdn Bhd, Shelby is known for helping buyers, sellers, and investors make property decisions with more clarity, better planning, and stronger confidence. She is also part of CTG Group and is recognised as one of the younger rising real estate leaders in Sabah. For many clients, one of the biggest concerns when choosing an agent is whether they can truly trust the person handling such an important decision. Shelby’s approach is simple: once a client trusts her, she treats that trust as a responsibility. Her style is professional, responsive, and serious about outcomes. While she entered the industry at a young age, she has built credibility by staying consistent, learning faster than expected, and proving herself through real transaction experience. Shelby is especially relevant for first-time homebuyers, young professionals, serious property investors, and owners looking to sell or rent out property in Kota Kinabalu. She is known for simplifying complex information, especially in areas such as loan eligibility, financing structure, property suitability, rental demand, and transaction processes. This is particularly valuable for younger buyers who want to enter the market but do not always know where to start. Her strengths also extend into digital property marketing and video presentation, which help sellers and developers position properties more effectively in today’s market. Beyond serving individual clients, Shelby has also been appointed as Project Person-in-Charge (PIC) for developer projects and now leads a growing team of young real estate agents. Her achievements include becoming a Team Leader and Nextz Leader in 2026, ranking Top 2 Sabah Recruiter 2025, and Top 27 Sabah Subsales Performer 2025. Clients who work with Shelby can expect more than just listings and viewings. They can expect a property advisor who combines modern marketing, practical guidance, and long-term trust. Favourite Quote: “Once you trust me, I carry the responsibility.” “Young, but serious about results.”
Registered Agent REN
REN62555
Estate Agency Company
The Roof Realty
Awards & Recognitions
Ranked Top 2 Sabah Recruiter 2025Recognized as Top 2 Sabah Recruiter 2025 for outstanding talent acquisition, team growth, and strong contribution to building high-performing real estate professionals in Sabah.
Ranked Top 27 Sabah Subsales Performers 2025
Nominated TRR Sabah NextzLeader 2026Nominated as TRR Sabah Nextz Leader 2026 for leadership potential, team development impact, and consistent performance in the Sabah real estate market.
Shelby Ho Yi Cheng's Stories
Successfully Closed RM5.5 Million High-Value Property Transaction Through Strategic Coordination & Negotiation
21/Aug/2025
Successfully Completed Complex Multi-Owner Inherited Property Sale Through Legal Court Process
25/Mar/2025
In 2025, one of the most challenging cases I handled involved a property where the original owner had passed away and ownership was transferred to the next generation. The property had multiple owners, and the transaction required going through a legal court order process before it could proceed. The case took several months to resolve, involving coordination between: • family members • lawyers • buyers • legal documentation Despite the complexity and delays, I continued to follow up closely and ensure all parties were aligned. The transaction was eventually completed successfully. This experience taught me how to handle complex ownership structures, legal processes and sensitive situations, which strengthened my problem-solving skills in real estate.
Building trust through referrals and repeat clients
14/Dec/2025
One of the most meaningful milestones in my journey was when clients started referring their friends and family to me. After successfully assisting a client, they recommended me to people within their circle who were looking to buy or sell properties. This created a chain of opportunities where: • I worked with multiple clients from the same network • Trust was built even before meeting new clients • Transactions became smoother due to strong referrals This showed me that trust and consistency are the foundation of long-term success in real estate.
